Refund policy

Return Policy

We accept returns within 30 days of the delivery date.

To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

Return Shipping:
Customers are responsible for arranging and paying for their own return shipping. You may use any shipping carrier or service that is convenient for you.

We recommend using a trackable shipping service and purchasing shipping insurance, as we are not responsible for returned items that are lost or damaged in transit.

Refunds:
Once we receive and inspect your return, we will process your refund back to your original payment method.

Please note:

• Shipping charges (if applicable) are non-refundable.
• Refunds may take several business days to appear on your statement, depending on your payment provider.

Questions?
Please contact us at contact@jensonandmitchell.com before sending back your item to confirm eligibility.