Shipping policy
Shipping Policy
Thank you for shopping with us! We’re committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below.
Processing Time
- All orders are processed at our facility in Paterson, New Jersey.
- Please allow 2–4 business days for order processing before your order is shipped.
- Orders are not processed, shipped, or delivered on weekends or holidays.
Shipping Time & Delivery
- After processing, shipping times will vary based on your location and the carrier selected at checkout.
- You will receive a shipping confirmation email with tracking details once your order has been dispatched.
Shipping Rates
- Shipping rates are calculated at checkout based on package weight, size, and destination.
Delays & Exceptions
- While we do our best to meet delivery estimates, unforeseen delays with carriers (e.g., weather, holidays, or logistics issues) may occur.
- If your package is delayed beyond the expected timeframe, please contact us and we’ll assist you in tracking it.
Order Issues
- Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect addresses.
- If you receive a damaged or incorrect item, please contact us within 7 days of delivery for assistance.